1. Nature of Products
    All products sold on OpsVault (opsvault.online) are strictly digital products (operating systems, frameworks, templates, and documents). No physical goods are shipped.
  2. Delivery Method
    Product delivery is conducted exclusively digitally. Immediately following payment confirmation, the customer will receive an email sent to the address provided during checkout. This email will contain:
  1. Delivery Timeframe
    Because OpsVault utilizes an automated fulfillment system, the email containing your product access is dispatched in real-time, usually within a maximum of 5 to 15 minutes after the banking institution confirms your payment.
  2. Procedure for Non-Receipt
    If you do not receive the email with your access link within the stipulated timeframe (please ensure you check your Spam/Junk or Promotions folders), you must contact our support team immediately at [support@opsvault.online]. Our team will verify the transaction status and manually resend your access link within a maximum of 24 business hours.